Privacy Policy

Company: Lookstars Agency

Contact: info@lookstarsagency.com

Website: www.lookstarsagency.com

We are the data controller for personal information we collect through the Website and our services. This means we determine how and why your data is processed.

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, contact us using the information above.

This Privacy Policy covers:

- Visitors to our Website

- People who contact us or request information

- Prospective and current clients (OnlyFans creators)

- Job applicants and business partners

- Newsletter subscribers and event attendees

Note on Account Management Services: When we manage your OnlyFans account as part of our services, we access subscriber data and account information solely on your behalf and under your authorization. We act as your service provider for this data and use it only to deliver the services you've requested.

Information You Provide Directly

When you use our Website, apply to work with us, or become a client, we may collect:

Contact and Identity Information

- Name, email address, phone number

- Social media handles (Instagram, Twitter, TikTok, etc.)

- OnlyFans username and profile link

- Country or region

Application and Onboarding Information

- Information from application forms (subscriber count, content niche, goals)

- Age verification (to confirm you're 18+)

- Payment information for commission processing

- Account performance data you choose to share

Communications

- Messages you send through contact forms, email, or messaging platforms

- Meeting notes and preferences

- Support requests and feedback

Account Management Data (for clients only)

- Access to your OnlyFans account (with your explicit authorization)

- Subscriber messages and interactions (only to provide chatting services)

- Content posting and performance analytics

- Earnings and financial data related to our services

Information We Collect Automatically

When you visit our Website, we automatically collect:

Technical Information

- IP address and general location

- Browser type and version

- Device type and operating system

- Time zone setting

Usage Information

- Pages you visit and how long you spend on them

- Links you click

- Referring website or source (how you found us)

- Date and time of your visit

Cookies and Tracking Technologies

- We use cookies and similar technologies to improve your experience and analyze site performance (see Section 5 for details)

Information From Third Parties

We may receive information about you from:

- Publicly available sources (social media profiles you've made public, business directories)

- Referrals from current clients or business partners

- Service providers that help us operate our Website and business (analytics tools, hosting providers)

We do not intentionally collect sensitive personal information (race, ethnicity, health data, political opinions, religious beliefs) through our Website. Please do not provide this information unless we specifically request it for a legitimate service purpose.

We use your personal information only when we have a legal right to do so. Here's how and why we use your data:

To Provide Our Services

- Reviewing and responding to applications from prospective clients

- Onboarding new clients and setting up account management

- Managing your OnlyFans account (messaging subscribers, posting content, handling customs)

- Developing and executing marketing strategies

- Processing payments and calculating commissions

- Providing customer support

Legal basis: Performance of our contract with you, or steps you've asked us to take before entering a contract.

To Communicate With You

- Sending service updates and account performance reports

- Responding to your questions and requests

- Sending marketing communications (only with your consent or where permitted by law)

Legal basis: Performance of contract, your consent, or our legitimate business interests.

To Improve Our Services

- Analyzing Website traffic to improve functionality

- Understanding which services perform best

- Developing new features based on client needs

- Conducting research and analytics

Legal basis: Our legitimate business interests in improving our services.

For Security and Legal Compliance

- Protecting against fraud and security threats

- Enforcing our Terms of Service

- Complying with legal obligations and responding to lawful requests

- Protecting our legal rights

Legal basis: Legal obligation, our legitimate interests, or protection of vital interests.

For Marketing (With Your Permission)

- Sending newsletters, tips, and industry insights

- Promoting new services or features

- Inviting you to events or webinars

Legal basis: Your consent (for individuals) or our legitimate business interests (for B2B marketing where permitted).

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

We use cookies and similar technologies to operate the Website, understand how it's used, and improve your experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it.

Types of Cookies We Use

Essential Cookies (Always Active)

- Required for basic Website functionality

- Remember your privacy preferences

- Enable secure access to certain features

Analytics Cookies (With Your Consent)

- Help us understand how visitors use our Website

- Show us which pages are most popular

- Help us improve site performance

- We use tools like Google Analytics for this purpose

Preference Cookies (With Your Consent)

- Remember your settings and choices

- Improve your user experience on return visits

Managing Cookies

You can control cookies through:

- Our cookie consent banner when you first visit the site

- Your browser settings (though disabling essential cookies may affect site functionality)

Most browsers allow you to refuse or delete cookies. Check your browser's help section for instructions.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with trusted parties in the following circumstances:

Service Providers

We work with third-party companies that help us operate our business:

- Website hosting and infrastructure (server providers, cloud storage)

- Communications (email service providers, messaging platforms)

- Analytics (website analytics, performance tracking)

- Payment processing (commission calculations and payments)

- Customer relationship management (CRM systems)

- Team collaboration (project management, file sharing)

These providers access your data only to perform services on our behalf and are contractually obligated to protect your information.

Chatters and Marketing Specialists

For clients who use our account management services:

- Chatters access your OnlyFans subscriber messages to provide messaging services

- Marketing specialists may access your account data to execute promotion strategies

- All team members sign strict confidentiality agreements

Professional Advisors

We may share data with lawyers, accountants, auditors, or insurers when necessary for professional advice or legal compliance.

Business Transfers

If Lookstars is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the new owner. We'll notify you and ensure appropriate protections remain in place.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when necessary to:

- Comply with legal obligations

- Protect our rights or property

- Prevent fraud or security threats

- Protect the safety of our users or the public

Our servers and some of our service providers are located in the United States. If you're accessing our Website or services from outside the US, your information will be transferred to and processed in the United States.

We ensure appropriate safeguards are in place for international transfers, including:

- Standard contractual clauses with service providers

- Adequacy decisions where applicable

- Additional security measures as needed

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations.

Retention Periods

Prospective Clients (Applications)

- Up to 24 months after last contact

- Longer if you give permission to keep you updated about opportunities

Active Clients

- For the duration of our working relationship

- Plus 90 days after termination (unless legal requirements mandate longer retention)

Financial Records

- 7 years from the end of the tax year they relate to (legal requirement)

Marketing Contacts

- Until you unsubscribe or request deletion

- Suppression lists (to honor opt-outs) are kept indefinitely

Website Visitors

- Analytics data is typically retained for 26 months

- Cookie data expires according to the cookie type (see cookie banner)

You can request deletion of your data at any time by contacting us. We'll comply unless we're legally required to keep certain information.

We implement appropriate technical and organizational security measures to protect your personal information:

Technical Measures

- Encryption of data in transit (SSL/TLS)

- Secure, password-protected servers

- Regular security updates and patches

- Firewall protection

- Access controls and authentication

Organizational Measures

- Strict access controls (only authorized personnel can access data)

- Confidentiality agreements with all employees and contractors

- Regular security training for staff

- Vendor security assessments

- Incident response procedures

Important: While we take security seriously and use industry-standard protections, no internet transmission or electronic storage system is 100% secure. We cannot guarantee absolute security but commit to protecting your data with reasonable and appropriate measures.

If we become aware of a security breach affecting your personal data, we'll notify you and relevant authorities as required by law.

You have rights regarding your personal information. These rights may vary depending on where you live.

Rights for All Users

Access: Request a copy of the personal data we hold about you

Correction: Request that we correct inaccurate or incomplete information

Deletion: Request that we delete your personal information (subject to certain exceptions)

Restriction: Request that we limit how we use your data in certain circumstances

Objection: Object to our use of your data for certain purposes (like direct marketing)

Portability: Receive your data in a commonly used, machine-readable format

Withdraw Consent: Withdraw consent you've previously given (where we rely on consent)

Additional Rights for California Residents (CCPA/CPRA)

If you're a California resident, you have additional rights:

- Right to know what personal information we collect, use, disclose, and sell

- Right to request deletion of your personal information

- Right to opt out of the "sale" or "sharing" of personal information (we don't sell data)

- Right to correct inaccurate information

- Right to limit use of sensitive personal information

- Right to non-discrimination for exercising your privacy rights

Additional Rights for EEA/UK Residents (GDPR/UK GDPR)

If you're in the European Economic Area or UK:

- Right to lodge a complaint with your local data protection authority

- Right to object to processing based on legitimate interests

- Right to restrict processing in certain situations

- Additional protections for automated decision-making (we don't use automated decision-making with legal effects)

How to Exercise Your Rights

To exercise any of these rights:

1. Email us at info@lookstarsagency.com with "Privacy Request" in the subject line

2. Provide verification (we may ask for information to confirm your identity)

3. Specify your request (clearly state which right you want to exercise)

Response Time: We'll respond within 30 days (or 45 days for complex requests, with notice of the extension).

No Fee: We don't charge for most requests. If your request is clearly unfounded or excessive, we may charge a reasonable fee or refuse the request.

Our Website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18.

If you believe we've collected information from someone under 18, please contact us immediately at info@lookstarsagency.com and we'll delete it promptly.

All creators working with us must verify they are 18 or older as part of our onboarding process.

Our Website may contain links to external websites, social media platforms, or third-party services (like payment processors). These third parties have their own privacy policies that govern how they handle your information.

We are not responsible for the privacy practices of third-party websites or services. When you leave our Website, we encourage you to read the privacy policy of every site you visit.

Social Media Features: If you use social sharing buttons or embedded content from platforms like Twitter, Instagram, or YouTube, those platforms may collect information about your visit to our Website.

We do not use automated decision-making or profiling that produces legal or similarly significant effects about you.

Any analytics we conduct are used for business insights and service improvement, not to make automated decisions that affect your rights or access to services.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make changes:

- We'll post the updated policy on this page with a new "Last Updated" date

- We'll notify active clients via email if changes materially affect how we handle their data

- For significant changes, we may seek renewed consent where required

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: info@lookstarsagency.com

Subject Line: Include "Privacy Policy" or "Privacy Request" for faster handling

Response Time: We typically respond within 2-3 business days

For complaints or concerns: While we encourage you to contact us first so we can address your concerns directly, you also have the right to lodge a complaint with your local data protection authority if you believe we've mishandled your personal information.

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By using our Website or services, you acknowledge that you've read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described.